Wedding Dress Q & A
RODEO FOX GYPSY BRIDE
You have questions? We have answers! If you can't find your question here feel free to contact us~ we would love to help!
Q: Is this made to order or is this dress available now? A: Dresses listed are available to ship immediately unless otherwise specified in listing details.
Q: What if I am one size for the bust and another for the hip? A: If the fabric details say "very stretchy" you can most likely order the smaller size and the fabric will stretch up. For medium stretch fabrics it may give an inch or so but we recommend ordering the size specified for the larger area of your body so the dress can be tailored to fit. If fabric is "non stretch" we recommend ordering the size according to your measurements and if you are close to being between sizes - order a size up and have the dress tailored to fit. If you still have questions feel free to contact us! Give us your measurements and we can help you decide. We are happy to help!
Q: Can you make this dress in another color or fabric? A: We offer a variety of dresses in different styles and fabrics (most are set with that fabric and trim) however we may be able to make arrangements if fabric and trim is available. Please contact us!
Q: Can you make alternations before shipping the dress? A: Unfortunately we do not make alterations in-house. We recommend taking it to your local tailor to make any adjustments after you have had your fitting.
Q: Can I go to your store to see the dresses in person? A: We do not have a retail location- all orders are online. However we do have fabric swatches we can mail and we offer easy exchanges if there is a sizing issue. Contact us to request a swatch!
Q: Do you allow returns? A: Returns must be requested and mailed back within 7 days of delivery date. ** Returns are allowed only if there have been no alterations and if dress has not been worn. If dress is damaged, worn, has cigarette odor or otherwise cannot be resold we cannot offer a refund or return.
Q: Do you ship internationally: Yes we do offer international shipping with tracking. Please take into consideration your countries customs fees as many countries may charge an additional customs fee when you receive the dress. We do not pay for customs fees incurred, please review customs fees for your country.